Manage an account portfolio of approximately 75 medium to large size customers, including National Accounts customers, as well as executing a balanced focus of new customer acquisition activity. Develop sales plans that effectively market Acklands-Grainger's value proposition to customers in their account territories to drive profitable sales growth. Utilize Professional Selling Skills (PSS) to understand customer needs and present cost effective solutions which will increase customer spend loyalty and retention.
Principal Duties & Responsibilities:
Manages an account portfolio of approximately 75 medium to large size customers, including National Accounts customers, as well as executing a balanced focus of new customer acquisition activity.
Identifies and classifies account opportunities and potential by establishing call priorities and frequencies (pipeline report, customer action plan).
Develops and implements account penetration plans and strategies to include regular account business reviews for key customers. Aggressively follow up on leads to convert to profitable sales .
Manages and maintains customer segment accounts, while increasing customer awareness of AGI through our product and service offering.
Grows share of wallet with these customers and determine potential customers that may have more complex requirements.
Partners with AGI suppliers/vendors and internal AGI sales resources, such as National Accounts and Specialists to achieve profitable sales goals.
Installs AGI solutions such as eCommerce and Private Brands with customers
Communicates regularly with branch team in order to resolve customer issues.
Preferred Education & Experience:
3 to 5 years of sales experience is required, outside sales experience preferred
Ability to work independently with strong self management
Superior interpersonal and customer service skills to effectively build relationships
Ability to understand customer needs and concerns to help them get the job done and win their business
Demonstrated team-playing attitude
Strong communication skills, ability to convey message in an organized, clear and effective manner
A self starter, taking action to achieve goals beyond what is required
Exceptional time management skills
Goes beyond job requirements to seek opportunities and generate ideas for improvements
Proficient computer skills and aptitude
Possession of a valid driver's license and a reliable vehicle
A post secondary education is preferred
Travel to customer sites
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